Feedback
If you have questions, comments, problems report, or any suggestions
for future versions, please feel free to contact us at
info@interactivegt.com
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If you have a questions concerning of our software you can contact us via email.
We prefer email communication because to accordance with our experience people
describe their problems/requests/suggestions in more understandable form while
they compose text of message.
Usually we answer to all emails within 48 hours.
E-mail addresses:
Before you contact us, please do the following:
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Be sure that you're doing everything right. We all make mistakes sometimes...
Be attentive.
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Look at the program Help file, it may already contain an answer to your question.
A lot of people ask us something like "how do I..." though the complete
information is there.
But if you still have a problem with program and noting else helps,
please contact our technical support team:
support@interactivegt.com
To get answer as soon as possible please inform us about the following:
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Program version (from "About" window);
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MS Windows version (including service packs and other fixes installed)
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Instant Messenger you use (including its version and build number, if applicable).
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Description of your problem (as much information as possible so developers could
reconstruct your exact situation).
FAQ with purchase related information is available at
ShareIt! Customer Care Center.
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