Contacts
 
Home Features Download Order Contacts
 
 

Feedback

If you have questions, comments, problems report, or any suggestions for future versions, please feel free to contact us at info@interactivegt.com

If you have a questions concerning of our software you can contact us via email. We prefer email communication because to accordance with our experience people describe their problems/requests/suggestions in more understandable form while they compose text of message. Usually we answer to all emails within 48 hours.

E-mail addresses:
Technical support: support@interactivegt.com
Common information: info@interactivegt.com
Sales enquiries: sales@interactivegt.com


Before you contact us, please do the following:

  • Be sure that you're doing everything right. We all make mistakes sometimes... Be attentive.
  • Look at the program Help file, it may already contain an answer to your question. A lot of people ask us something like "how do I..." though the complete information is there.

But if you still have a problem with program and noting else helps, please contact our technical support team: support@interactivegt.com

To get answer as soon as possible please inform us about the following:
  • Program version (from "About" window);
  • MS Windows version (including service packs and other fixes installed)
  • Instant Messenger you use (including its version and build number, if applicable).
  • Description of your problem (as much information as possible so developers could reconstruct your exact situation).

FAQ with purchase related information is available at ShareIt! Customer Care Center.

Copyright © 2002-2007, InteractiveGT. All Rights Reserved.